Most people have never heard of an EAP — or assume it's just a helpline they'll never call. It's much more than that. And when it's done right, it becomes one of the most valued benefits a company can offer.
Most EAP providers were built for large corporations. Onwire is designed for modern teams and real-life complexity. We help HR and leaders catch issues early, reduce absence and support people through the moments that matter most.
Employees can reach out quickly and confidentially, and hear back within 2 business days. Early support means fewer crises, fewer sick days and less disruption for teams.
Structured, focused support helps people stabilise, clarify what's happening and take clear next steps toward feeling better and working well.
Not only for individuals. Managers and HR can get guidance on difficult conversations, team tensions, underperformance and sensitive situations — to act with confidence and consistency.
Relocation stress, cultural friction, remote pressure and different expectations can quietly wear people down. We understand multinational context and help teams stay connected and functional.
Privacy is fully protected. Employers receive only aggregated insights and practical recommendations — enough to act on patterns like burnout, workload and hotspots, never enough to identify anyone.
Support only works when people actually use it. We work in English and Russian because the hardest conversations happen in your first language.
Getting started with Onwire is straightforward. No heavy processes, no long delays — from first contact to ongoing partnership.
We agree on scope, communication plan and access routes — and provide ready-to-use materials for internal rollout. No heavy implementation process.
Employees reach out directly via a secure channel and hear back within 2 business days. No manager approval required.
Short-term sessions focused on stabilisation, clarity and next steps. Practical support with a clear direction — not open-ended therapy. When relevant, managers are supported too.
You receive anonymised usage data and trend insights — enough to act on patterns like burnout signals and workload hotspots, never enough to identify anyone.
Periodic check-ins on usage, themes and organisational needs. We adjust when your team changes — a partnership, not a one-off purchase.